Upwork Academy is a library of information and resources that are available at any time, letting you explore and engage at your own pace. 

You can start your journey by going through an interactive course or by watching videos of past webinars and expert talks. After completing a course, you’ll also have the option to sign-up for group coaching and work directly with our Upwork Coaches.

Upwork Academy is a library of informational resources designed to help you explore and engage at your own pace. 

Upwork Help articles, FAQs, and videos help with your questions about specific steps and processes on Upwork. Links to Help in-product help you use Upwork’s platform while you’re working, and you can also search specific questions in the Help search bar. 

The resource center and Upwork Academy both have content on a variety of topics that you can explore at any time. However, Upwork Academy will offer different content formats, including videos and interactive courses. As we develop more content, these courses will also build on each other so that you can create your own Academy journey.

Absolutely! Upwork Academy is still in development and we’re working on enhancements to help you build your business and succeed on Upwork. We’ll add additional courses, videos and articles to the Academy as it continues to grow.

We’re currently sharing the link to access Upwork Academy on an invite-only basis while it’s in beta. But stay tuned! We hope to release this to all freelancers soon. 

Welcome to Upwork Academy, an accessible and interactive suite of informational resources and best practices for using Upwork. 

Upwork Academy Offerings:

• Follow a learning path
• Take a course
• Find out which coaching option is right for you
• See if you qualify for one of our certifications
• Gain insight from past events

Within Academy, you'll find a wide range of topics, from best practices for choosing your profile headline and advice for setting your rate to scam awareness tips. 

Not sure where to start? Check out our New to Upwork 101 Learning Path, where you can learn the basics of how to start as an independent professional on Upwork. 

We are continuing to expand our offering to meet the needs of our users. We encourage you to share topics you're interested in learning more about through our feedback survey found at the end of each course.

Ready to explore Academy? View frequently asked questions about our offerings below to learn more!

Discover Academy Offerings

Learning Paths

What is a learning path?

A collection of courses, articles, and other informational resources curated for a broad learning need.

Who should follow a learning path?

Upwork users who are looking for an in-depth guided experience that involves different types of learning. 

What happens when you complete a learning path?

You can move on to additional learning paths and continue your professional growth. Also, coming soon, you'll have the ability to unlock additional benefits such as profile and proposal reviews from Upwork coaches and Community badges upon completion of specific learning paths.

Check out this video to learn more about the functionality of Learning Paths in Academy.

Courses

What is a course?

An interactive, informational experience revolving around a specific topic, such as building a portfolio on Upwork.

Who should take a course?

Upwork users who are looking for an all-encompassing informational resource that they can consume quickly.

What happens when you complete a course?

You have the opportunity to submit feedback. We also highly encourage you to check out another course of interest!

Coaching

Who are the coaches?

Our coaching team includes Upwork experts who have provided insight and advice to the talent on Upwork for years. Check out this page if you'd like to meet the coaches and learn more about them. 

What do the coaches do?

The coaches are here to provide tips on how to grow your business on Upwork, answer strategy questions, and be your guides. 

What types of coaching are offered?

Academy coaches provide cohort coaching to bring support and advice to more Upwork Community members at once and personalized one-to-one coaching. 

Certifications

What's the benefit of Upwork Skills Certification?

When you earn a certification through Upwork Skills Certifications, you'll receive a badge for your Upwork profile. Standing out in your field as a skilled professional can help you connect with clients and grow your business faster. 

What Upwork Skills Certifications are available? 

You can currently earn certifications for select skills in our Web, Mobile, and Software Development, and Design and Creative categories. We hope to expand to other skills in the future.

What is the assessment process like for receiving an Upwork Skills Certification?

Upwork Skill Certifications are currently offered on an invitation basis only. If you are invited to go through the skills certification process, you will have the option to complete a skills assessment. For more information about each skill category, check out the Upwork Skills Certification page.

Still looking for more information? Check out the recording below of a recent Product Update event where the Director of Academy spoke about all the new offerings.