Account Reactivation

[kagonya]

Hello,

My account was somehow suspended, for reasons I still don't know. How do I reactivate my account? or If not possible, how do I close it while suspended?

Vin

[b_liku]

Hello Vincent k, sorry that your account has been suspended but i would like to guide you on how mine was suspended and restarted again! There must be an email they sent to you via the email address you used to register your account with, that carries the reasons of your account suspension. Follow the instructions by replying to that email for your account to be resumed. 

[kagonya]

Hi,
Thanks for your reply and guidance on this issue.

[JoanneP]

Hi Vincent,

One of our team members will reach out via support ticket and assist you further regarding your account suspension. Thanks!

[kagonya]

Hi,
Okay thanks. I will highly appreciate it.