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» Forums » New to Upwork » Re: Bought 40 Coins - 20 Twice
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bharati-nagrale
Community Member

Bought 40 Coins - 20 Twice

Need help -I had bought 20 Coins twice today but still does not reflect my account, Kinldy reslove

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Bharati,

 

I checked and it looks like both transactions failed. I suggest that you check with your bank on why that happened as they should be able to help you out. In the meantime, you can check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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