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Bought 40 Coins - 20 Twice

bharati-nagrale
Active Member
Bharati N Member Since: Jun 8, 2021
1 of 2

Need help -I had bought 20 Coins twice today but still does not reflect my account, Kinldy reslove

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Bharati,

 

I checked and it looks like both transactions failed. I suggest that you check with your bank on why that happened as they should be able to help you out. In the meantime, you can check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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