Hello everyone, I am facing a lot of mess in my profile. I didn't know about the same name policy for upwork profile and bank account so I used the name "waqar ali" which I like to be called but the name on my id card is "Muhammad waqas" now what should I do? I have funds to withdraw. Plus my own payoneer account had some issue so I connect and used the payoneer account of my cousin for the withdraw of 500$ and now its under review in payoneer sice many days. please someone have a look at my profile and help me regulate it. thanks in advance.
To add a payment method, you must only use your own account and the name should match the name you have on your Upwork account. I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!