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How can I contact Upwork support on the weekend?

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Active Member
Leon W Member Since: Jun 27, 2020
1 of 3

Phone Support has message that no support available, I was to leave my contact info and they would return sometime

The 'automated chat' smart software is not smart enough to help

There is no ticket system for support

no email either

So how do i contact support,

I even paid for a specialist who did not reply as he doesnt have Sat hours.

Time is of essence and noone to contact 

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Community Guru
Preston H Member Since: Nov 24, 2014
2 of 3

The Community Forum is open all weekend.

 

What is your question?

 

Pretty much any question you have can be answered by the Forum.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 3

Hi Leon,

 

I'm sorry for the inconvenience this may have caused you. I'll follow-up with the team that's handling your case, and they will update you directly via ticket. Thank you for your patience. 


-Joanne
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