Nov 1, 2019 09:39:10 AM by Grigory T
Dear Sirs,
I saw a message on my account which says that my account has been suspended and i should contact support. I really do not understand why my account has been suspended for which reason? I guess may be it happened because i used VPN and i logged in my account from another IP. I want to request you to kindly get rid me from suspended account status.
Thank you very much. I am waiting for your reply
Nov 1, 2019 10:36:39 AM by Bojan S
Hi Grigory,
I checked this for you and our team have reached out to you just recently regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.
Thank you.
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