Jan 14, 2021 01:33:21 PM by Luis G
I created an agency and now I can't use my account's connects. I had 30 in my freelancer account and now it says I have 0 in my agency.
Jan 14, 2021 02:30:47 PM by Bojan S
Hi Luis,
It looks like you were able to purchase Connects under your agency. As an exclusive member of your agency, you won't be able to use your freelancer membership plan/connects. Exclusive agency members can only work on contracts under the agency.
You can find more information about it here.
Thank you!