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Agency confirmation issues

Active Member
Eillen G Member Since: Jun 1, 2020
1 of 5
Dear Upwork team,
I accepted the invitation already sent to me from my agency.  I confirmed it a couple of times but they told me it doesn’t show on their end. Can you please help me? Appreciate your help
Eillen Gulle 
Thank you!  
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Eillen,


Are you referring to an invitation to join an agency? If the agency is experiencing any problems please ask the agency owner to reach out to us here or to our Customer Support. Thank you.


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Active Member
Eillen G Member Since: Jun 1, 2020
3 of 5

Yes, the agency sending me invitations couple of times but when i confirmed it doesnt show anything on their end. thank you for your response. 

Active Member
Alexis O Member Since: Oct 4, 2020
4 of 5

I'm having the same issue. They have sent it to a couple of times already while I was chatting with them. Every time I click on the notification regarding the invitation the page just refreshes. 

Nikola S Moderator Member Since: Jul 2, 2020
5 of 5

Hi Alexis,


Could you please clear your cache and cookies or log in with another browser to check if you are still experiencing the same issue? Please let us know if need our further assistance.


~ Nikola