Oct 23, 2019 08:35:56 AM by Chiara S
Hi,
I have created an Agency profile for my company ZeraTech. I purchased for Agency Plus Plan.
I compile the profile with information and some portfolio projects.
I also submit a couple of proposals... but, if I search for ZeraTech as an Agency in the search "Freelancers and Agencies" it is not found.
I invited a colleague of mine to enter as a member of the agency: he cannot find the agency too (even if it appears under his profile).
Can you help us? why our agency is not visible?
Thank you very much,
Chiara
Solved! Go to Solution.
Oct 23, 2019 08:56:18 AM by Bojan S
Hi Chiara,
This is currently working as designed. The search tile will either show the freelancer separately (if the freelancer is non-exclusive and the agency isn't a default team) or the agency with relevant freelancer information underneath. I checked and it looks like you're still a non-exclusive member of your agency and there is no default team selected. To select a default team, please go to your freelancer account Settings> My Teams and then Set Default Team.
Thank you!
Oct 23, 2019 08:56:18 AM by Bojan S
Hi Chiara,
This is currently working as designed. The search tile will either show the freelancer separately (if the freelancer is non-exclusive and the agency isn't a default team) or the agency with relevant freelancer information underneath. I checked and it looks like you're still a non-exclusive member of your agency and there is no default team selected. To select a default team, please go to your freelancer account Settings> My Teams and then Set Default Team.
Thank you!