Agency logo is not updating

[graciehernandez]

Hello, we updated our Agency logo many hours ago and it shows up fine while logged in, but the public profile still shows the default one as if we have not updated it.

Using Incognito and clearing the browser cache does not resolve the issue.

I appreciate any suggestions. Thanks!

[JoanneP · Accepted solution]

Hi Gracie,

I checked your account, and it looks like you already have an open ticket regarding this concern. One of our team members will update your ticket to assist you further. Thank you.