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Agency member profile approval

Hi Upwork community, my name is Sergei, I'm a business manager of Kozak group agency. Recently, we got a client from the Upwork and we agreed to start a collaboration, however, the specialist selected by the client has been trying to create an account on Upwork to open the contract with him, but the profile still has not been approved yet.

The Client, however as been a long time Upwork client, time tracking as well as hourly contract is important to him that is why I contacted Upwork support which advised to add the profile of the developer to the agency as exclusive and resubmit his profile. Unfortunately, this didn't help.

Will appreciate if support or the dedicated team that reviews profiles could please review his profile for approval. Either please share the contacts of the dedicated team.

I will be glad if any assistance can be provided to help verify our specialist profile and ensure the collaboration with the client is successful.

Here is a link to the profile **Edited for community guidelines**

As well as the name of an engineer - **Edited for community guidelines**

Community Manager
Community Manager

Hi Sergei, 


Thank you for reaching out to us. One of our agents will reach out to you and assist you with this concern. 

~ Bojan
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