Agency membership upgrade issue

[pixelcode007]

We are in process of subscription renewals and upgrades are not possible during that period. Please come back later.

[NikolaS · Accepted solution]

Hi Sushil,

Thank you for reaching out to us. I checked and it looks like you were able to update your agency membership plan to Agency Plus. Could you please confirm if you need our further assistance? 

[ijazulhaq49]

Hi NikolaS,

When going to Membership & Connects page I am getting error Failed to load the current subscription.

[ArjayM]

Hi Ijaz,

Thank you for reaching out and reporting this. However, I tried but can't seem to replicate the issue you're describing. I can see your Membership & Connects details and you may visit this screenshot to validate this.

Could you please try using a different browser? You may also consider clearing your cache and cookies.  Then, log back into your account and see if the issue persists with a screenshot of what you can see from your end; we'll gladly look into that for you.