Mar 14, 2021 10:33:55 PM by Vimal P
Hi,
I have 2 question.
1. I am being the owner of Agency (non-execlusive) and also a freelancer in the same agency account, if If I try to see who has viewed my profile, I am seeing zero visit. (though I am being the rising star freelancer as well as Agency). This is little bit wiered since what I know is that if being rising star and a having a public profile someone can see my profile. On top of that even though I have applied for multiple jobs, still the visits are zero. This is definitely seem a problem.
2. If I try to see who has viewed profile (being agency owner) it says, I do not have permission to view that. Please try to help me out here. if I dont have rights to view then who will have ? and if I want to get rights from where do I get?
Being Agency account and having rising star, still little bit strange that it is not visible to customers so far , even though after applying for multiple jobs!
Attaching reference screen shots of both.
Mar 15, 2021 02:00:48 AM by Pradeep H
Hi Vimal,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H
Mar 16, 2021 09:28:01 PM by Vimal P
Hi Pradeep,
I am still waiting for the answer on my question. Hope I will get answer!
Thanks
Vimal
Mar 24, 2021 09:32:50 PM by Vimal P
I have not received satisfactory answer to my question. Today even I checked the stats and I dont know after applying to jobs , being rising star, having public profile, still not a single client has seen my profile? This is extremely dsiappointing and discouraging. I am having now serious problem with either stats are wrong or there is some problem.
attaching today's screen shot for reference.
Mar 25, 2021 12:15:30 AM by Vimal P
Mar 25, 2021 01:31:05 AM by Goran V
Hi Vimal,
I would like to clarify that at the moment we don't have a feature that will show you who viewed your profile. You can only see your total views.
Regarding your second question, I would like to confirm that we had a known issue that was resolved. Unfortunately, your account was affected and I'm sorry for the inconvenience this has caused you.
Lastly, please keep in mind that your profile views will only be counted when you're discovered through search results. Clients to whom you send proposals will not be counted. Thank you.