Bonus not showing up in balance

[00671b0e]

I received a $90 bonus on 8/24 from the owner of my agency account which I was under. The agency account owner then closed the contract without hourly payments. (This was agreed upon by all parties.) It shows as "earnings" but my balance is still $0 with no pending balance as of 9/10 and nothing to withdraw. How can I resolve this?

[AleksandarD]

Hi Emily,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.