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Bonus not showing up in balance

Active Member
Emily A Member Since: Sep 10, 2020
1 of 2

I received a $90 bonus on 8/24 from the owner of my agency account which I was under. The agency account owner then closed the contract without hourly payments. (This was agreed upon by all parties.) It shows as "earnings" but my balance is still $0 with no pending balance as of 9/10 and nothing to withdraw. How can I resolve this?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Emily,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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