Feb 19, 2021 08:37:37 AM by Muhammad Haseeb U
Hi,
I am a business manager in an upwork agency but I am not able to submit any proposal with my profile under the agency. Like when i click on submit a proposal and choose the option Agency Name under who will this proposal come from. but when I click on select a freelancer I can see only Agency owner profile but not see other members profiles also my profile is not visible there. Could you please let me know how can i submit proposal as a business manager with my own profile under Agency. Thanks
Feb 19, 2021 11:54:29 AM by Andrea G
Hi Muhammad Haseeb,
I've escalated your issue and someone from our team has reached out to you via support ticket in order to assist you further.
Thanks!
Nov 18, 2021 11:18:30 PM by Agus B
I have similar problem here, I'm a business manager of an agency. The agency members does not appear when trying to submit a proposal. Please help
Nov 18, 2021 11:55:39 PM by Goran V
Hi Agus,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
Nov 20, 2021 03:44:30 AM Edited Nov 20, 2021 04:55:38 AM by NikolaS N
Hi I am facing the same issue. I have connects as a business manager and freelancer but I also have an agency account. I cannot submit a proposal using my freelancer account.
**Edited for Community Guidelines**
Nov 20, 2021 03:30:35 AM by Imm T
Hi I am seeing 50 connects in 'membership & connect', under the settings tab but when I go to apply for a job it shows my available connects as 0.
So confusing.
Nov 20, 2021 04:54:45 AM by NikolaS N
Hi Imm,
Thank you for reaching out to us. Please know that when you submit a proposal as a non-exclusive agency member, you have the option to either submit the proposal as an individual or as a member of the agency (shown below). Exclusive members don’t have this option and all their proposals are submitted as members of the agency.
I would like to clarify that you need to upgrade your agency membership plan to Agency Plus to be able to purchase agency Connects and submit proposals. Agency Plus is a monthly subscription for $20.00 (USD) per month that gives agencies access to build their team and purchase shared agency Connects for $0.15 (USD) per Connect.
You may also want to check this help article for more information.
Apr 21, 2022 01:21:14 AM by Gulay A
Hello, I can not submit a proposal under my agency account.Please, help me to fix this issue
Apr 21, 2022 03:09:23 AM by Pradeep H
Hi Gulay,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you,
Pradeep