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Can't create an Agency account

nikolay-yarovoi
Active Member
Nikolay Y Member Since: Nov 6, 2020
1 of 21

Good day!

I don't have ablility to create "New Freelancer Agency Account", only client account. 

Also,I tried to clean cache and cookies, and log in with another browser. Problem is not solved.

In attachment you can find screenshot.

Waiting for feedback.

Thanks in advance.

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
BEST ANSWER
2 of 21

Hi Nikolay,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola

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nikolay-yarovoi
Active Member
Nikolay Y Member Since: Nov 6, 2020
3 of 21

Hello, Nikola!

I have recieved comments from your colleage directly and will be in touch with him.

Thank you!

nikolay-yarovoi
Active Member
Nikolay Y Member Since: Nov 6, 2020
4 of 21

Nikola, Good day!

I can't connect with your colleague Ron. 

Unfortunately this problem was not solved.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 21

Hi Nikolay,

 

I checked this for you, and you have already responded to your existing open ticket. Please allow time for our team to review the information you've provided and they will update your ticket once they finish. 

 

Thank you for your patience!


~ Bojan
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nikolay-yarovoi
Active Member
Nikolay Y Member Since: Nov 6, 2020
6 of 21

Hello, Bojan!

Support team added the agency to my profile.

Thanks for your help.

remyoucef
Active Member
Youcef Islam R Member Since: Feb 27, 2020
7 of 21

Hello,

I'm having this problem too.

Please, help!

Thanks.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
8 of 21

Hi Youcef Islam,

 

At the moment, a user may open and own one agency which is why you can't open another. If you wish to reopen your old agency, let us know.

 

Thank you.

~ Aleksandar
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remyoucef
Active Member
Youcef Islam R Member Since: Feb 27, 2020
9 of 21

Hi Aleksandar,

I want to open the old agency, but what are the requirements for doing so?

Thanks,
Youcef

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
10 of 21

Hi Youcef Islam,

 

We'll have one of our agents reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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