Can't create an Agency account

[#1]

Good day!

I don't have ablility to create "New Freelancer Agency Account", only client account. 

Also,I tried to clean cache and cookies, and log in with another browser. Problem is not solved.

In attachment you can find screenshot.

Waiting for feedback.

Thanks in advance.

[#2]

I'm also having the same issue. Can you please help me

[#3]

Hi Summer,

We appreciate you reaching out. Please know that you can only “own” one agency on Upwork. You won’t be able to make another one. However, I'm pleased to inform you that your agency account is now restored as per your request. Let me know if you need further assistance.

[#4]

Hey, Community ,

On my current account I can't open agency it is only showing the client account,

Please reach out and help me ASAP ....

Thanks!

Shuvoraj

[#5]

Hi Shuvoraj,

Thank you for your message. I see that you had an agency account that is closed now. You will be unable to create another agency account but we can help you to reinstate the closed agency account. Let us know how you would like to proceed.

Thank you,

Pradeep

[#6]

Dear Pradeep,

Thank you for giving me your valuable time I want to get back my previous agent account please help me back my previous agent account.

Thanks

Shuvoraj 

[#7]

Hi Shuvoraj,

Your Agency has been restored as per your request. 

[#8]

Dear Andrea,

YES ! I see Thank You.

Please Delete My client Account.

I need another Help.

My projects maybe Hold i can not See My project Please Promote My project.

Thanks

Shuvoraj 

[#9]

Hi Shuvoraj,

Thank you for responding. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

As for the projects, I can see that you have 9 approved project catalogs that are visible on your account. The other two are still under review. Please allow 5 business days for our team to review them. Thanks!

[#10]

Hello Nikola, 

I am having the same problem and i would like to restore my Agency account. Can you help on this?

[#11]

Hi Moiz,

Thank you for your message. Your Agency has been restored as per your request. Let me know if you need further assistance.

[#12]

 Hi, I have a Freelance Account and also an Agency Account but was closed mistakenly. Can you help me to reopen my Agency Account, please?

[#13]

Hi Heidy,

I would be happy to help. I would like to let you know that your agency account is now restored as per your request. Let us know if you need further assistance. 

[#14]

Can you please reactive my closed agency?

[#15]

Hi Lucky,

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[#16]

Accidently deleted my agency account. How to restore? 

What is the way of posting jobs from my agency? There was no option to post job. 

I can't compose message to freelancer when I want to find a talent. 

[#17]

Yikes! I doubt there is a restore mechanism/interface. You may just need to recreate it. It will be interesting to hear from upwork as to how to approach this. Also, if they read this thread, please add some additional steps to account deletion so that accidents like this don't happen so easily.

[#18]

Hi Mark,

Thank you for reaching out to us. I shared your request with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[#19]

Hey folks,

I'm in the last stage of profile creation, but I can't move forward since another account uses my number. Can you assist, please?

Best,

Alex Z.

[#20]

Hi Alex,

I'm sorry for the inconvenience of having this error when verifying your phone number. I have shared your report with the appropriate team for further review and one of the members will be assisting you via a support ticket. You can access your ticket and coordinate with the team on this page once your case is fully reviewed.

[#21]

Greetings,

I can neither access my agency account nor can i find an option to create on under settings > contact info option. I do remember deleting my agency account though, thought it would give an option to create a new one. Kindly suggest how can i recover / access / create new agency account. Membership was also added to the agency account i deleted.

Thanks.

[#22]

Hi Lalit,

I would like to confirm that you can only have one Agency account, you can always edit your Agency profile to match your needs. Since you're looking to use an Agency, I went ahead and created a support ticket for you so our team can assist you in restoring it. 

[#23]

I would like to create an agency account, but I only found the possibility to create a new client account under the additional accounts section, I already have one client account.

Any help, please.

Thanks

[#24]

Hi Hicham,

Thank you for reaching out to us. To create an agency account, simply follow these steps:

From your freelancer account,

1. Go to Settings > Contact Info
2. Scroll down to Additional accounts
3. Select New Agency Account

After you create your agency, the Account Menu will be where you can switch between your personal and agency account views. A person can only “own” one agency on Upwork. You won’t be able to make another one.

[#25]

Hi Annie, I want to restore my agency account and update it. Can you please help me in that.

[#26]

Hi there, 

Thank you for reaching out to us. I shared your request with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.