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Can't create an Agency account

remyoucef
Active Member
Youcef Islam R Member Since: Feb 27, 2020
11 of 17

Thank you, Aleksandar.

ioschiragpatel
Active Member
Chirag P Member Since: Jan 10, 2018
12 of 17

Hello Aleksandar, 

Greetings of the day!! Hope all Upwork team doing well and safe!!

 

I need your help to get a solution regarding creating a New Agency Account. I followed the steps that required to open Agency Account from my Setting menu But I can not show to choose any Agency Account while creating. 

 

Please let me know what steps I need to follow to create Agency Account. Please have a look screenshot and provide me your best support. 

 

Thanks, 

Chirag Patel 

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
13 of 17

Hi Chirag,

 

I'm sorry to hear you had trouble creating your Agency profile. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi

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babul_hoq
Active Member
Babul H Member Since: Jan 6, 2018
14 of 17

I am going with the same issues. Also, by mistake, I created "Client Account" -I need to delete this. Can anyone help? Please!

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
15 of 17

Hi Babul,

 

Do you mean you're not able to create an Agency profile? I checked and it looks like you already have one that's currently closed, would you like to reopen it? Also, regarding the client account you've created, I have closed it as per your request.

~ Luiggi

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babul_hoq
Active Member
Babul H Member Since: Jan 6, 2018
16 of 17

Yes, I want to reopen.

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
17 of 17

Hello Babul,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H.

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