Nov 6, 2020 01:41:10 PM Edited Nov 6, 2020 01:43:44 PM by Nikolay Y
Good day!
I don't have ablility to create "New Freelancer Agency Account", only client account.
Also,I tried to clean cache and cookies, and log in with another browser. Problem is not solved.
In attachment you can find screenshot.
Waiting for feedback.
Thanks in advance.
Solved! Go to Solution.
May 2, 2022 03:43:52 PM Edited Jan 13, 2024 02:41:00 PM by Pradeep H
Hi Oleksandr,
Thank you for reaching out to us. If you don’t have the option to create an Agency, it’s generally because you already have an Agency that is now closed. Please know that you can only “own” one agency on Upwork. You won’t be able to make another one.
However, if you want, we can restore your agency account. How do I reach a human in customer support?
Sep 7, 2021 06:18:23 PM by Bojan S
Hi Usama,
We’ll have one of our agents reach out to you via a support ticket to assist you with creating your agency account.
Thank you for reaching out to us.
Nov 1, 2021 01:49:42 PM by Serhii B
I have the same issue ((
How I can reopen Agency account after closed (orr add new)?
Nov 1, 2021 02:11:46 PM by Goran V
Hi Serhii,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your agency profile. Thank you.
Dec 10, 2021 09:58:58 AM by Osama Q
Hi, I am having the same problem, I went in the "My Teams' and I can't see such options. Please help!
Dec 10, 2021 10:36:28 AM by Goran V
Hi Osama,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your agency profile. Thank you.
Apr 3, 2022 11:21:08 AM by Sabahat A
I want to reopen my agency or create an agency. Please help me in this matter.
Apr 3, 2022 01:08:58 PM by Nikola S
Hi Sabahat,
Thank you for reaching out to us. Your agency account is restored as per your request. Let us know if you need further assistance.
May 30, 2022 12:55:12 PM by Ahmad T
Hi, I want to reopen my agency or create an agency. Please help. Thanks!
May 30, 2022 01:45:30 PM by Nikola S
Hi Ahmad,
Thank you for reaching out to us. I would like to clarify that you can't create a new agency account. I restored your closed agency account as per your request. Feel free to let us know if you need further assistance.
May 31, 2022 10:43:58 AM by Zabrina Angelica A
Jun 1, 2022 06:29:21 PM by Nikola S
Hi Ibrahim,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Nov 6, 2021 05:34:15 PM by Mohammad T
Hello,
I had created an agency and later closed it, now neither the link to create a new agency is available nor the old agency is visible for edit/open. It seems the closed agency still exists but not visible to me.
How to delete the closed (hidden) agency permanently? OR make it visible so that I can edit the detail.
Thanks,
Nov 6, 2021 07:01:53 PM by Luiggi R
Hi Mohammad,
The reason why you can't create another agency profile is that you can only have one. We'll have one of our agents reach out to you via a support ticket to further assist you in restoring your agency.
Thank you.
Jun 7, 2022 10:46:13 AM by Godswill O
Hi Luiggi,
I have the same problem with my profile. Please can your support team help me restore the agency profile? I deleted it previously.
Jun 7, 2022 11:43:58 AM by Nikola S
Hi Godswill,
Thank you for reaching out to us. I would like to let you know that your agency account is now restored as per your request. Let us know if you need further assistance.
Jan 5, 2022 09:21:38 AM by Nisha S
I am also facing same issue, Can you help me to sort out this issue.
Regards,
Jan 5, 2022 10:01:33 AM by Goran V
Hi Nisha,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with the agency profile. Thank you.
Jan 18, 2022 01:58:07 PM by Abhishek J
Hello Upwork Team
I am also getting the same issue. Please check. My client is waiting to provide me new work invitation on the agency account.
Problem - "I had created an agency and later closed it, now neither the link to create a new agency is available nor the old agency is visible for edit/open. It seems the closed agency still exists but is not visible to me.
How to delete the closed (hidden) agency permanently? OR make it visible so that I can edit the detail. "
Jan 18, 2022 03:04:01 PM by Andrea G
Hi Abhishek,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jun 13, 2022 12:00:43 PM Edited Jun 13, 2022 12:27:59 PM by Vinayak B
I had Created an Agency account but I wanted to change the name so I deleted it. I want to restore the account please tell me how can I do it?
Best Regard's
Vinayak
Jun 13, 2022 01:52:09 PM by Nikola S
Hi Vinayak,
Thank you for reaching out to us. I would like to let you know that your agency account is now restored. Feel free to let us know if you need further assistance.