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mrfahadkhan2000
Community Member

Can't see creation of agency account

Hello! 

 

I want to start an agency account, which can be used to both find work and hire people. How do I do that?

ACCEPTED SOLUTION


Fahad K wrote:

Will agency account allow me to do both? Like hiring people for work and finding work?


No. To hire people, you need to add a client account (and add a suitable credit card).

 

Client account: For hiring people

Freelancer account: To get hired by clients

Agency: To add agency members to the agency and try to get them work

View solution in original post

22 REPLIES 22
AleksandarD
Community Manager
Community Manager

Hi Fahad,

 

At the moment, a user may open and own one agency which is why you can't open another. If you wish to reopen your old agency, please let us know. I suggest checking out these help articles to learn more about agencies and how they work on Upwork. If you want to hire another freelancer, you need a client account that you already have.

 

Thank you.

~ Aleksandar
Upwork

I want to create a standalone agency account that can be used to both hire and find work, can anyone assist me?

Hi there,

 

You can create an agency account by going to the Settings > Contact Info page, click on the 'New Agency Account' button, and follow the steps.

 

Please note that your profile must represent you as an individual and that all the information in your profile including your profile name needs to be accurate, truthful, and verifiable. Also, having multiple accounts is a serious violation of Upwork's Terms of Service.

 

Thank you.

~ Aleksandar
Upwork

Yes, I would like to open the old one, but i want to have seperate credentials for my agency account login.

Is opening an agency account allow me to apply for jobs and hire people for work as well?

Will agency account allow me to do both? Like hiring people for work and finding work?


Fahad K wrote:

Will agency account allow me to do both? Like hiring people for work and finding work?


No. To hire people, you need to add a client account (and add a suitable credit card).

 

Client account: For hiring people

Freelancer account: To get hired by clients

Agency: To add agency members to the agency and try to get them work

I want to create one Upwork agency and I don't see any information there. When I go to contact it may be because earlier I created one with the wrong name and deleted that so in that case please re-open it as I found an article related to this. https://community.upwork.com/t5/Agencies/Can-t-see-creation-of-agency-account/td-p/915836

 

So my point is if I am allowed to edit that one once you re-open that agency certainly I would like to go ahead.

 

Thanks,

Nabaday

Hi Nabaday,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your agency. Thank you.

~ Goran
Upwork

Hi, @Goran.

 

I just tried to create an agency account and just am noticed that I was using a wrong name, and then closed it. Now I'm going to recreate it but I can't see ""New Agency Account button under my Contact Info. Could you please help me to sort this out?

Thanks

Jie

ArjayM
Community Member

Hi Jie,

 

Thanks for reaching out to us. Please note that a person can only โ€œownโ€ one agency on Upwork. You wonโ€™t be able to make another one. However, I was able to restore your agency account. You can go ahead and edit your account information.

 

 

~ Arjay
Upwork
55445fd4
Community Member

Hey Goran V,

 

I had deleted my agency account and want to reactivate. Could you help me here ?

Thanks

Hi Sarthak,

 

Your agency profile has been restored as per your request. 

~ Luiggi
Upwork
mihirthaker28
Community Member

I have an active freelancer profile. I have some earnings in my account which I have not withdrawn yet. Also, I have a few active proposals, contracts and connects available in my Freelancer account. I would like to create an agency account now. What would happen to my existing earnings, active proposals, contracts, connects etc. if I create the agency account?

2facc5db
Community Member

I was planning to create an agency account but I can't see any options on my account. I hope you can help. Thank you

 

ArjayM
Community Member

Hi Kashif,

 

Thank you for reaching out to us. Please note that a user may open and own one agency. I have checked your account and It looks like you already have a closed agency which is why you can't open another. If you wish to reopen your agency, please let me know and I'll be more than willing to assist. I suggest checking out these help articles to learn more about agencies.

 

~ Arjay
Upwork
2facc5db
Community Member

Thanks arjay for reaching out. can you please enable options for me to reopen my agency. I will be glad.

 

Thanks
Best Regards 
Kashif

Hi Kashif,

 

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
itstav
Community Member

Hi, I don't see the option to create an agency account. And I don't remember ever creating an agency.

If it was done, can you please help me restore it so I can use it?

Hi Tavleen,

 

Your agency profile has been restored as per your request.

~ Luiggi
Upwork

I can't see option to create an agency account as well. Kindly restore my agency account as well. Thank you

Hi Maisam,

 

Thank you for reaching out to us. Your agency account is now restored as per your request. Let us know if you need further assistance. 

 

~ Nikola
Upwork
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