Dec 16, 2021 02:33:15 PM by Vincent S
As the title says, when I share the agency profile link, they receive an error message "Can't perform this action". Is there something wrong with my account?
Dec 16, 2021 03:25:40 PM by Avery O
Hi Vincent,
Has your client tried clearing their browser's cookies, or using a different browser to see if the issue persists? If it does, they can file a support ticket by clicking on "Get Support" at the bottom of this page to file a ticket with the Customer Support Team directly.
Dec 16, 2021 08:56:52 PM by Vincent S
They've tried with a different browser. This is happening for two clients of mine, so I'm wondering if there's an issue with my particular account or Upwork in general?
Dec 16, 2021 10:42:55 PM by Pradeep H
Hi Vincent,
Thank you for your message. Could you please request your clients to contact us directly so that we can better assist them? I do not see any issue on your Upwork account that will stop a client to invite your agency to a job.
Thank you
Pradeep