I have existing freelancer and client accounts. I am trying to follow the steps to create an Agency account but I can't see the options that the support site says to use. Does my client account disqualify me from runnign an agency account as well? If not, what would be preventing me from creating an agency account? The Help and Support section on Agency is not very helpful.
Please switch to the freelancer context of your account. From there, please follow the steps noted below to create an Agency account.