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File preview in agency portfolio

Active Member
Serge P Member Since: Jan 29, 2020
1 of 2

Hello,

I have a problem with my portfolio when I upload project files all of them are seen as attached files and none are actually displayed. I tried different browsers already and sent a link to my colleague, the issue is the same.

Please see the screenshot - https://prnt.sc/qunek8

Everything except the cover image is just file name, when I expected it to be viewed like that - https://prnt.sc/qunfnz

i.e each file should have a preview

Thanks in advance!

Serge

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Serge,

 

We apologize for the inconvenience this caused you. This is a known issue and our engineers are looking into it. Our team will reach out to you regarding this issue directly via your support ticket and keep you updated.

 

We appreciate your patience while our team is working on fixing this issue.

~ Bojan
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