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88c7dc28
Community Member

Formed an Agency, Connects Disappeared

Yesterday I formed an agency for my single-member LLC (as someone suggested on a forum) so that I could use my business bank account for payments. Today the 90 connects that I had have disappeared. What gives?!

2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Dan,

 

Thank you for reaching out to us. I checked and it looks like Connects you are referring to did not disappear they are still available on your freelancer profile. Please know that if you want to submit proposals as an agency you need to upgrade your agency membership plan to Agency Plus. An Agency Plus plan costs $20 (USD) a month and allows you to purchase Connects for a reduced rate of $0.15 (USD) each. You can find more information in this help article

 

Let us know if you have further questions. 

~ Nikola
Upwork
88c7dc28
Community Member

Hi Nikola,

When I review a job I might want to send a proposal for it says I have 0 available connects. Maybe because my payment method is still under review. (Bank account has my full name and middle initial + my company name.) I don't know.

How long does it typically take for such name discrepancies to be resolved?

Thanks,

Dan

 

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