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Hey! I got my first payment and I don't see the balance to get paid

Active Member
Enrique C Member Since: Jun 20, 2020
1 of 2

Hello guys!


I got my first payment as an agency, and I cannot see the balance to transfer the money to my bank account, if I am missing some part of the process on the contract, please, let me know. 


1/ My bank is verified 

2/ I watched the video so, please don't send me the link to see all the videos about how to get pay

3/ I can see my client paid the contract, but it is not in my account.


Thanks for reading!!



Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Enrique,


The funds you're referring to have been currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details in your Transaction History


Please read this article for more information about Fixed-Price Protection.


Thank you!

~ Bojan