I got my first payment as an agency, and I cannot see the balance to transfer the money to my bank account, if I am missing some part of the process on the contract, please, let me know.
1/ My bank is verified
2/ I watched the video so, please don't send me the link to see all the videos about how to get pay
3/ I can see my client paid the contract, but it is not in my account.
Thanks for reading!!
The funds you're referring to have been currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details in your Transaction History.
Please read this article for more information about Fixed-Price Protection.