How can I change my FInancial Account name?

[24f34ee5]

I have changed my agency name but my financial account is showing old name. I changed my profile name to "**Edited for Community Guidelines**" but the financial account name is still the old i.e. "**Edited for Community Guidelines**". I want to change it to "**Edited for Community Guidelines**". Any help will be appreciated.

[g_vasilevski]

Hi Saira,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your financial name. Thank you.

[d6ececd3]

Hi, I need help regarding my Financial Account name since it's incorrect.

[AveryO]

Hi Jennifer, 

I apologize for the delay. I'm still looking into this and I'll come back here once I have more information regarding your concern.

[AveryO]

Hi Jennifer, 

I'm coming back here to let you know that your financial account name has already been updated. 

Let us know if you need further help with anything, and our team will be happy to help!

[95e47ac8]

Hi, I am facing the same problem. My Financial Account name did not match my profile name and my bank account name. please help me to update my financial account name. it's been like 40 hours no reply from support team.

[NikolaS]

Hi  MD, 

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing with purchasing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[95e47ac8]

Hi, I am facing the same problem. My Financial Account name did not match my profile name and my bank account name. please help me to update my financial account name.

[0c7fcfdd]

Hi, 

I am also facing the same problem with financial account and profile names are mismatched. How do i fix this problem? Please help.

Vijaylaxmi N.

[PradeepH]

Hi Naidu, 

I can see one of our team members has already reached out to you at your registered email address. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. 

- Pradeep

[fcda5e41]

Hi, I'm facing the same problem my financial name does not match either my profile or bank account name and that is keeping my withdrawal on hold. How can I fix it, please?

[LuiggiR]

Hi Yahia,

I've escalated your concern to the relevant team, and you should no longer see this error on your end. Don't hesitate to let us know if you need further assistance.