How can I open an agency after it has closed?

[dimakrama]

How can I open an agency after it has closed?
I don't have a button in my profile to create or restore an agency.

[g_vasilevski]

Hi Dmytro,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your agency profile. Thank you.

[abubakar1024]

Hi Goran V.,

Can you please assist me with reopening my agency profile? Also, I want to rename it to some new name.

Thanks in Advance

[JoanneP]

Hi Hafiz,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[avenueconsult]

I have closed my agency account on September 22 or 23, 2022 but was charged 20 dollars on October 22 2022. Why?

[avenueconsult]

The name of my agency was Avenue Consulting Group.

[759e32fa]

Hi Karen,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[vincerrt]

Hi Goran,

Could you please help me as well? I have an agency account too, but I accidentally click to close that agency account. Can I still request to please reopen it? Thank you!

[AndreaG]

Hi Vince, 

It looks like the team has already assisted you in restoring your Agency today!

[9a4d3cc5]

Hello *******

Could you please help me as well? I created a new agency account, but I accidentally click to close that agency account. Please help me with this? Thank you!

[9a4d3cc5]

Hello *******

Could you please help me as well? I created a new agency account, but I accidentally click to close that agency account. Please help me with this? Thank you!

[LuiggiR]

Hi Fasih,

Thanks for bringing this to our attention. Your agency profile has been restored.

[dimakrama]

Thanks! The issue was resolved

[6fc5e26a]

I also closed agency by mistake but I also want back but don't have a button in my profile to create or restore an agency.

[AndreaG]

Hi Soham,

Your Agency has been restored as per your request.

[4e4804ab]

Hi

I also mistakenly closed the agency and want to restore it please

[AndreaG]

Hi Artem,

Your Agency has been restored as per your request.

[4e4804ab]

Thank you very much

[6fc5e26a]

How can I open an agency after it has closed?
I don't have a button in my profile to create or restore an agency.

[6fc5e26a]

How I open an agency after it has closed
I don't have a button in my profile to create or restore an agency.

[2ef6e059]

Could you please help me as well? I have an agency account too, but I accidentally click to close that agency account. Can I still request to please reopen it? Thank you!

[AveryO]

Hi there, 

I've shared your concern with the Customer Support Team, and they will reach out to you directly to assist you further. 

As a gentle reminder, please know that your freelancer account needs your real name. Your profile photo should also be an actual picture of you, not a business logo, clip-art, digitally altered image, or group picture. To avoid having your account put on a temporary hold, I highly recommend updating your profile to reflect your information as an individual freelancer. 

[2ef6e059]

thank you for that i will change name and profile picture

[723f4d89]

Hi Team Upwork,

I've mistakenly closed my agency account while checking in some dashboard settings and can't see any button to restore and recreate the agency. We're running an Australia-based software development agency. Could you please help me restore my agency account? 

[LuiggiR]

Hi Gagandeep,

Your agency profile has been restored as per your request.

[jibran_khaan]

Hi everyone,

I closed my agnecy and want to retrieve it. Please help me restore it.

Thank you.

[ArjayM]

Hi Jibran,

I see that you contacted our support team and raised a ticket about your agency profile concern. Please allow our team 24- 48 hours, and you will get an update on your ticket once your case is thoroughly reviewed. Thank you for reaching out to us here in the Community!

[jibran_khaan]

Thanks for the response Arjay.

I will wait for the support team to get back to me on that ticket.