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Noor's avatar
Noor A Community Member

How to remove a member from agency account?

Hello everyone,

Let me know that if a client add any freelancer into an agency account as a non.exclusive member then how to remove that from agency?

Once my client tried to remove it but getting error.

Kindly guide me how to remove it?

5 REPLIES 5
Goran's avatar
Goran V Retired Team Member

Hi Noor,

 

Please keep in mind that only the Agency owner can add and remove team members. To learn more about how to remove a team member from the agency profile, check out this Help Article. Thank you.

 

~ Goran
Upwork
Noor's avatar
Noor A Community Member

yes agency owner tried to remove agaency member but getting error.

Goran's avatar
Goran V Retired Team Member

Hi Noor,

 

Please share the text of the error you've received on your end, thank you.

~ Goran
Upwork
Noor's avatar
Noor A Community Member

there is no text but I'm sharing screenshot of what my client is getting nofictation.

 **Edited for Community Guidelines** 

Goran's avatar
Goran V Retired Team Member

Hi Noor,

 

Please share the client name or the contract ID/title with me via PM (click on my name) so that our team can reach out to your client and assist them further. Thank you.

~ Goran
Upwork
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