🐈
» Forums » Agencies » I am unable to send proposal
Page options
Irisidea's avatar
Irisidea T Community Member

I am unable to send proposal

I am unable to submit proposal. When i click on submit proposal button, it asks me to select the team from dropdown, when i select team it says " You have no freelancers in this team."

 

While i already have two freelancers in my agency account, why does it not allow me to select them? Is there any other way to attach a freelancer to my custom team names. 

 

Please find attached more screenshots showing my teams, members, their permissions and the issue flow.. Can you please let me know how to resolve this issue. I already paid to upgrade my account and also purchased connects. now still if i am not able to apply, its of no use and frustrating.

 

**Edited for community guidelines**

Kislay
3 REPLIES 3
Bojan's avatar
Bojan S Community Manager

Hi Irisidea,

 

It looks like your agency members are part of the different team, not the one you're referring to. Please check this help article for more information on how you can adjust this under your agency account.

 

Thank you!

~ Bojan
Upwork
Irisidea's avatar
Irisidea T Community Member

Hi,

I have shared all the screenshots, can you please tell me what is required to be changd and how. my teams i have manually created, i cant find option to add members or freelancers to my custom team.

Kislay
Michael's avatar
Michael J Community Member

Hi Irisdea,

 

In order to add agency members to the teams you've created, you will need to invite them specifically to that team. You can do this from your agency account by going to Settings -> Members and Permissions -> Invite and choosing the correct team on that page. Agency members can belong to multiple teams.

 

I hope this helps!

Thanks,

Mike


Cheers,
Mike