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be02c4f2
Community Member

I can't change my agency profile description and profile picture

I changed my description and profile picture of agency profile and clicked on the save button option. BUt when I refresh my page the description and profile picture remains the same as the previous description and profile picture.

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Hammad,

 

Thank you for reaching out to us. I can't seem to replicate the same issue. Please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px. If the problem persists, please try clearing your cache and cookies and using a different browser to check if the problem persists.

 

Here's an article that will also help you in creating a comprehensive Agency profile.

 

Please let us know if the issue persists.


~ AJ
Upwork
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