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Re: I can't create an agency account - happening for almost a week, support not being helpful

Active Member
Liam S Member Since: Jul 6, 2021
1 of 2

This is now the second time the "Create New Account" option in an existing accounts settings page has failed to work for me on multiple browsers and devices. First when I created a Client account, now when I am trying to create an agency account. On the previous occasion and this one I got some completely generic error message. Last time the fix was using an Insomnia tab in Chrome, this no longer works, nor does using a different device (or clearing cache etc).


Andrea G Moderator Member Since: Jul 7, 2020
2 of 2

Hi Liam,


I am sorry you're experiencing issues contacting support. I can see you were able to explain the issue further on your support ticket with our team. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.