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Community Member

I can't login on my own account

Hi guys

I've never had this problem, but when I try to login with my other Upwork account, the usual way I've done forever, it says, this account uses Google SSO.

When I try to use Google SSO, it says "This account isn't activated to use Google SSO" and so the vicious, horrible, rejection cycle continues.


I have a few freelancers who desperately need feedback, so they can be paid out their milestones - can you please help me get back in so I can get these guys paid??



Community Manager
Community Manager

Hi Kushla, 

Thank you for patiently waiting as we looked into this further. A support team member will reach out to you through an email support ticket to assist you further with your concern. Once a ticket is generated, you should be able to access the ticket here or through the email address associated with your Upwork account. 

If you need further help with this concern, please don't hesitate to update the same ticket thread so that the team can assist you. 

~ Avery
Community Member

I've been waiting all day -

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