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wajeehasabirr
Community Member

I cannot change profile hourly rate of members

Hi, I am trying to update the hourly rate of one of my members in my agency, but when I try to update his rate, the page just keeps on loading and nothing happens. Can you please help me with this. I have attached an image of the Agency Roster page loading.

6 REPLIES 6
AveryO
Community Manager
Community Manager

Hi Junaid, 


Does the issue happen when you try basic troubleshooting steps such as clearing your cookies or using a different browser to see if the issue persists? 


~ Avery
Upwork

Yes, I tried that and its still happening.

Hey Avery O, please get back to me on this soon.

Hi Junaid,

 

Which browsers have you tried? I have been unable to replicate this problem. Our supported browsers are:

 

Google Chrome
version 71 or higher
Microsoft Edge
version 44 or higher
Mozilla Firefox
version 64 or higher
Apple Safari
version 12 or higher

Can you please ensure the browsers are compatible? 

 

Thanks,

Mike


Cheers,
Mike

Hey Mike, right now I am using Google Chrome's latest Version 80.0.3987.132

AveryO
Community Manager
Community Manager

Hi Junaid, 


I'll share your concern with the Customer Support Team so that you can be assisted further. 


~ Avery
Upwork
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