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I cannot deposit the money for the Agency Plus account

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Active Member
Muhammad U Member Since: May 10, 2019
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Hello, I just started with my Agency account yesterday, and today I cannot deposit the money for the Agency Plus account. I am getting the following error:

 

*Unfortunately, we were unable to process your transaction. Your account is being reviewed. We may need to verify your identity information. Please check your email for the detailed next steps. If you don’t hear back within 2 business days, please contact us.*

 

My client is waiting to hire us, Could you please look after this issue as soon as possible. We are really ardent to acquire this project through Upwork platform.

 

Your swift and favorable response in this regard is anticipated and would be highly appreciated.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Muhammad,

 

It looks like you were able to upgrade your Membership Plan just recently. Feel free to follow up if you still need any assistance.

 

Thank you!


~ Bojan
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