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merryheartj
Community Member

Invitation not being received

A client of ours is saying she sent the job invitations thrice already but we didn't get anything. Is there something wrong with the system now?
3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Merry Heart,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork

When should I expect to be contacted? This is a bit urgent. Not sure if the Upwork system has a problem or whether the client did not press something on her end. So are you confirming this is a system issue?

Hi Merry,

 

Our team will resend your ticket shortly and once it's done you should also receive an email notification as well. Thank you.

~ Goran
Upwork
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