JSS is going down after closed project without review.

[gorgossimion]

Hello everyone,

If I'm understanding right, missing feedback for contract doesn't affect the JSS. I closed a contract on my agency and the client doesn't left feedback for this work, now the JSS is 87%. Can someone help me with that and explain exactly how this JSS algorithm works?

Thank you 🙂

[sofia2008]

Here is a help article to understand the JSS calculation

Job Success Score – Upwork Customer Service & Support | Upwork Help

JSS takes the recent activity in consideration, but also activity up to the last 24 months. SInce the time window in moving, so can the JSS.