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Community Member

Leave Agency

Hi Everyone! I just want to ask some help on how I can leave from an agency? Whenever I clicked the leave option an error " unable to leave agency" pops out. I hope you can help me. Thank you



Hi Lorie,


Thank you for reaching out to us. I checked and it looks like your profile is exclusive to your agency, all proposals and contracts are under your agency, for you to leave the agency successfully, you need to close all proposals that were submitted under the agency as an exclusive member. 


If you need any assistance please let us know and we will be happy to assist you further. 

~ Nikola
Community Member

Hi Nikola,

I want to leave the agency, but I don't understand how to close all proposals. Could you tell me how to do this?

Hi Lyubov,


Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

~ AJ
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