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Re: Leave an agency

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Active Member
Waqar R Member Since: Feb 3, 2019
1 of 18

Hi,I joined an agency now i want to leave, but the message showing "Can not leave team. You have active contract or proposal with team." But i have not any active proposal/contract or i cant find it.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
2 of 18

Hi Waqar,

 

Thanks for reaching out to us. Our team withdrew proposals on your behalf from the archived proposals list and you should now be able to go ahead and leave the agency. Let us know if the problem persists.

 

Thank you.

~ Aleksandar
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Active Member
Waqar R Member Since: Feb 3, 2019
3 of 18

that's great surprised to see this quick response & solution. It's solved now

Thanks Smiley Happy

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Ace Contributor
Alok R Member Since: Apr 10, 2019
4 of 18

Hello Aleksandar, 

 

The same issue is happening with my account. I want to leave my current agency but there is this message keeps coming up "Can not leave team. You have active contract or proposal with team." Even though I have withdrawn from that active candidacy. 

 

Can you please do something about it? 

 

Regards

Alok 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
5 of 18

Hi Alok, 


I have shared your account information with the Customer Support Team, and they will get in touch with you to assist you further.


-Avery
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Active Member
Analiza C Member Since: Feb 23, 2020
6 of 18

Hi Avery,

 

Can you please help me out. I'm also trying to leave an agency but I keep on getting this message: Unable to leave team, please try again. I don't have any active proposals. TIA.

 

Thanks,

Analiza

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 18

Hi Analiza, 


It looks like you have one offer that was sent through your agency. You can let your Agency Manager that you would like to leave the agency so that they can decline the offer. Once this is done, you should be able to leave your agency by going to your My Teams page. 


-Avery
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Active Member
Analiza C Member Since: Feb 23, 2020
8 of 18
Hi, is there another way to leave the agency in cases like the agency's moderator is no longer active in Upwork?
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 18

Hi Analiza,

 

Your agency manager or owner can decline the offer. Once this is declined you will be able to leave the agency. Thank you.


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Active Member
Analiza C Member Since: Feb 23, 2020
10 of 18
I have contacted the agency manager and there's no response.What will happen if the agency manager is no longer active in Upwork?
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