Sep 20, 2021 02:54:27 AM by Ahmed K
Hi, I am facing issues trying to leave the agency.
I have closed all active contracts and declined all offers.
From the freelancer profile it is saying:
"Unable to leave team, please try again"
Please help.
Sep 20, 2021 03:05:25 AM by Goran V
Hi Ahmed,
Could you try to clear your cache and cookies or log in via another browser to leave the agency? Thank you.
Sep 20, 2021 03:30:17 AM by Ahmed K
Hi Goran ,
Thanks for your help.
I used another browser and cleared the cache but it still giving the same error.
- Ahmed
Sep 20, 2021 03:41:10 AM by Goran V
Hi Ahmed,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with leaving the agency. Thank you.
Aug 26, 2022 05:48:38 PM by Ronald Arden C
Hi Goran,
Can you please help me as well with this one? I'm unable to leave teams and I already closed all active contracts. Please help me leave my team Thanks
Aug 26, 2022 07:20:43 PM by Arjay M
Hi Ronald Arden,
Can you please let us know if you're getting an error when trying to leave your agency? If so, can you please try clearing your cache and cookies or use a different browser when reprocessing it? Looking forward to your confirmation.
Oct 13, 2021 11:17:32 AM by Andrea G
Hi Asim,
Someone from our team will reach out to you via support ticket in order to assist you further.
Mar 25, 2021 07:55:09 PM by Debbie P
Hi I need help in leaving an agency of mine. I already pressed the settings and click the leave group. Unfortunately, I'm getting an error saying, unable to leave the team, please try again multiple times. I also widrawn the proposal they did for me. For some reasons, I can't leave the team. Please assist me
Mar 25, 2021 10:11:57 PM by Joanne P
Hi Debbie,
I checked, and it looks like this request has already been escalated to our team. One of our agents will reach out and assist you directly via a support ticket.
Oct 13, 2021 09:04:57 AM by Asim R
Jul 29, 2022 02:41:42 PM by Hamza A
Hi!
I want to leave my agency, but I'm facing an error "You have an active contract and proposal with team 'Ecommerce Everest'. You need to end them first before you can leave the team.",
But I have no active projects and Proposals
Can you please help me leaving my Upwork agency?
Jul 29, 2022 03:55:21 PM by Arjay M
Hi Hamza,
I can see that you have reached out to our support team with the same concern and a support ticket has been set up. Please allow our team time to review your account and the error you're receiving. You should be getting an update through this ticket and I highly suggest you continue communicating with the team if you need further assistance.