Membership and Connects

[leolorenzo]

Hi, I am getting a message under Membership and Connects "Your profile has not yet been approved", I've just recently reactivated my profile since I have not used Upwork for quite sometime. I tried searching in Google and it says that I am under an Exclusive Agency although the previous Agency that I worked for does no longer exists. How can I make my profile be approved again? Thanks in advance.

[g_vasilevski]

Hi Leo,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.