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muhammad-ji
Member

Message notification not showing to agency owner

I am an exclusive member of an agency and the agency owner can not see the client's messages.

1 REPLY 1
tinker_bell3
Moderator
Moderator

Hi Muhammad Javed,

 

Your agency admins and managers will be able to see messages that are related to the contracts you are hired to under the agency. If they're not receiving email notifications, please have them check their account > Settings > Notification Settings > and select "Immediate" as the frequency for the notification emails. 

~ Joanne
Upwork