My Agency owner account had been suspended

[nitin4499]

Hello Team We are feeling stuck on our Agency account issues as our agency owner profile had been suspended and he is not able to reinstate his account to transfer the agency ownership to any other business manager. Please help us and let us know how we can transfer the agency owner ship to other profiles ,if owner account isn't reactivated or guide us if we need to delete the agency profile Looking forward to your assistance NITIN S

[AleksandarD]

Hi Nitin,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[nitin4499]

Hello Alexander,

We got a revert from the support team that the owner's suspended account is unable to reinstate again , in this situation please guide me to delete this Agency and to create a new one accordingly 

Looking forward to your revert

thanks and regards

Nitin S

[AleksandarD]

Hi Nitin,

Please consider following up on the same ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively. 

Thank you.