My agency members are available. But I can't turn on availability flag

[1d3dc656]

Please see attachment. Since there is no revenue for one of the member of my agency, she is not able to turn on availability flag. please see attachment.

As agency owner, can I set a member available?

[sajal36]

As the message mention, the profile is set to private. Please raise the ticket to upwork to make profile public. One it is public, I believe you will be able to turn on availaibility with connect usage.

[PradeepH]

Hi Jais,

Thank you for your message. I checked the screenshot attached to this thread and noticed that the agency members profile visibility is set to Private. You can request the agency members to contact us directly or share this help page with them to change their profile visibility. Also, the Availability badge will need to be changed by the agency members only. 

Thank you,

Pradeep