My former client can't re-hire me as an exclusive agency member

[octaviana]

I became an exclusive member of an agency yesterday. Now my former client wants to re-hire me and has sent me an invitation to interview. I accepted and sent a proposal. But that's where the conundrum started: he can't send me an offer (it shows that interview is in progress, which it isn't, and that he can't send an invitation to that freelancer), and all I can do is change terms or withdraw the proposal. When I tried to propose a new contract to him, it showed an error. Are we doing anything wrong? Does he need to send an offer to the agency owner? It's me who is going to work with him, though, so I'm not sure that's the right option. Thanks in advance!

[octaviana]

Just to make it clear, I am also a business manager within the agency. And it's not an Agency Plus. Does that have to do with anything?

[tinker_bell3]

Hi Jelena,

As an exclusive member, the client will need to hire you under the agency. Your profile and proposals will be branded with your agency to make the agency’s part in the work relationship clear to the clients. I can see that you already have an open ticket regarding this issue. One of our team members will update your ticket to assist you further.