Hi Upwork Support
My Agency Name is Softlogique IT Solutions Private Limited
Every month I pay Upwork Membership fees but no connection gets credited to my account.
I email on Upwork support team but no response from their end.
Please help me there is not chat support option in help center
**Edited for Community Guidelines**
I checked your account and I can see that you are an exclusive member of your agency. For exclusive agency members, Connects are drawn directly from your agency account. Exclusive agency members do not have the option to submit proposals as individual freelancers. Here's the help article for more information.