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Community Member

No option to buy connects as agency

Hi there,

New to upwork and agency account in general. I have an agency plus membership, but I'm unable to send proposals because I have 0 connects and there is no option I see to purchase any. See screenshot attached!

Please advise.

Thank you,


Community Member

I am having the same problem? Please anyone help?

Community Manager
Community Manager

Hi Ferenc and Guvenc,


Could you please try purchasing Connects on a laptop or desktop? Let us know if the issue persists. 


Thank you! 

~ Bojan

That works thank you!

Dear Bojan,


Mine is still not working. Should i be agency plus meember ? I am not now. 

Hi Guvenc,


Yes you will need to be on our Agency Plus plan in order to be able to purchase Connects under your agency. Thank you.

~ Goran
Community Member

Hi Goran, When I set up the agency, I'm sure there was an option to purchase connects for a higher rate than the agency plus cost which is a huge overhead.   Why is there no option other than to have yet another start up overhead of $240/year once the agency is set up?

Currently, you are taking 10-20% off the top of every contract, which will reduce to 10% next month.  So you would be still be making at least $100/month plus per agency with the kind of work agencies would target. 

Community Member

This works fine for me.

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