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Devanshi's avatar
Devanshi J Community Member

Not receiving emails from upwork.

I'm trying to get into my account settings but I don't remember my previous security answer. I'm trying to update the question but not receiving any mails from upwork. Please fix this issue asap.

8 REPLIES 8
Goran's avatar
Goran V Retired Team Member

Hi Devanshi,

 

Please follow the instructions in this Help Article on how to reset your security question. Thank you.

~ Goran
Upwork
Devanshi's avatar
Devanshi J Community Member

Did it. I'm not receving any reseting email from Upwork. 

Goran's avatar
Goran V Retired Team Member

Hi Devanshi,

 

Please try to resend the email again and check your junk and spam folders as well. Thank you.

~ Goran
Upwork
Asad's avatar
Asad U Community Member

Hi, I am facing the same problem,
I don't receive emails from upwork I check my span as well, I singed up this account just create ticket here,
Upwork says your password expires check your email, where I don't receive any email, I have my upwork password as well as all the details related to my account.

Please help.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Asad,

 

Thank you for your message. Could you please click on my picture next to this post and send me a private message with more information and your Upwork username or registered email address so I can better assist you today?

 

Thank you.

Pradeep.

Asad's avatar
Asad U Community Member

Thanks for your quick answer.
I can't message you, It looks upwork is not allowing me to do that.

Asad's avatar
Asad U Community Member

When I click on messages on your profile it says
"You do not have sufficient privileges for this resource or its parent to perform this action."

Pradeep's avatar
Pradeep H Retired Team Member

Hello Asad,

 

I have already received your message. I will review and reply as soon as I have an update for you. 

 

Thank you.

Pradeep.