Our member cannot join Upwork for some reason with a standard refusal.

[#1]

Hi, our member (**Edited for Community Guidelines**) cannot join Upwork for some reason with a standard refusal. It's strange as he has in-demand skills (according to https://www.upwork.com/press/2019/11/19/the-upwork-100-q3-2019/).
Could you please clarify why is this happening?
Also, he previously had a account that he deleted (several years ago), can it somehow interfere and cause the issue?

[#2]

Hi Roman,

Your team member is more than welcomed to resubmit his application. Our team will review it again and will reach out to them directly with the results. Thank you.

[#3]

Hi Goran,He has already resubtimed his profile. Please check it.

[#4]

Hi Roman,

Our team will review his profile and update him on the status of his approval. Thank you!

[#5]

Hi Joanne,

This problem has not yet been resolved. Our freelancer was again denied.
Could you please clarify why is this happening?

[#6]

Hi Goran,

This problem has not yet been resolved. Our freelancer was again denied.
Could you please clarify why is this happening?